Shipping Information

  • USUALLY, ORDERS ARE SHIPPED WITHIN 2-3 BUSINESS DAYS. SHIPPING AND DELIVERY DATES ARE NOT GUARANTEED.
  • ONCE YOUR PACKAGE HAS SHIPPED, YOU'LL RECEIVE TRACKING INFORMATION VIA THE E-MAIL PROVIDED WITH YOUR SHIPPING INFORMATION.
  • DOMESTIC ORDERS TYPICALLY ARRIVE WITHIN 3-7 DAYS OF THE SHIP DATE UNLESS SPECIFIED. SHIPPING DELAYS CAN OCCUR. WE AREN'T RESPONSIBLE FOR THE SPEED AT WHICH ORDERS ARRIVE ONCE THEY HAVE LEFT OUR FACILITY. INTERNATIONAL ORDERS NORMALLY TAKE 2-4 WEEKS FROM THE SHIP DATE TO REACH THEIR DESTINATION.
  • WE'RE NOT RESPONSIBLE FOR LOST PACKAGES DUE TO SHIPPING ADDRESSES PROVIDED INCORRECTLY. SHIPPING DELAYS WILL OCCUR IF AN INCORRECT ADDRESS IS PROVIDED AT CHECKOUT.
  • IF YOUR PACKAGE IS RETURNED TO OUR FACILITY DUE TO A SHIPPING ERROR, WE'LL CONTACT YOU FOR AN UPDATED ADDRESS VIA THE E-MAIL PROVIDED WITH YOUR SHIPPING INFORMATION. IF WE DON'T HEAR BACK WITHIN 10 BUSINESS DAYS, WE RESERVE THE ABILITY TO REFUND YOUR ORDER. THIS APPLIES TO ALL MERCHANDISE ORDERS, AS WELL AS LIMITED EDITION AND PRE-ORDER SALES.

 

 

INTERNATIONAL SHIPPING DISCLAIMER

  • CUSTOMERS RESIDING OUTSIDE OF THE UNITED STATES:
    • WE CAN'T BE RESPONSIBLE FOR ADDITIONAL CUSTOMS CHARGES OR FEES ONCE YOUR PACKAGE HAS LEFT OUR FACILITY. THESE CHARGES AND FEES ARE AT THE RESPONSIBILITY OF THE PURCHASER.
    • IF YOU'RE UNFAMILIAR WITH CUSTOMS FEES AND CHARGES, PLEASE SPEAK TO YOUR LOCAL POSTAL OR CUSTOMS OFFICE FOR MORE INFO.
    • IF CUSTOMS FEES AND CHARGES ARE REFUSED AT THE TIME OF DELIVERY, YOUR ORDER MAY BE RETURNED AND YOU WILL BE UNABLE TO RECEIVE A REFUND FOR SHIPMENT COSTS.